Valuxe is dedicated to delivering the high quality products and delivery services in the industry.
We provide FREE shipping for our products.
We currently only ship to the United States, excluding Hawaii, Puerto Rico, Guam, American Samoa, Palau, Alaska, the U.S. Virgin Islands, Marshall Islands, Micronesia Federated States, and APO/FPO: AA, AE, AP and we do not support shipping to other countries and regions.
The total delivery time frame includes the processing time (the time we process your order and package your product) and the shipping time. Holidays and large sales will increase production time.
Processing time: 1-2 business days. (from the time you place your order until the order is packed and the package is picked up by the courier.)
Delivery time: 2-7 business days.
Shipping Methods
Our delivery service is handled by leading carriers including Amazon functions, DHL, USPS, and UPS 2nd Day Air. Rest assured, we'll automatically select the most suitable carrier for your order.
Important Notice
Shipping Address: For efficient delivery, we kindly request you to provide a detailed and accurate street address. Please note that we cannot deliver to P.O. boxes. Kindly provide a valid street address for shipping.
Address Changes: If the item hasn't been dispatched, you can change your delivery address free of charge by contacting our customer service. However, once the item has been shipped, there will be a $13 fee to amend the address, as we need to pay third-party logistics providers for this service.
Shipping Delays: In rare instances, there may be unpredictable shipping delays. While we will do everything possible to ensure your order is delivered on time, we are not responsible for delays caused by logistics companies. We do not refund or reissue orders due to delivery delays. If your order is significantly delayed, we will assist you in tracking it and potentially submitting a lost shipment claim.
Lost Shipments: If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately. If your order is lost in transit, we will assist in tracking it and potentially submitting a claim. If confirmed lost, we will help you get the items reissued or returned for a refund.
Additional Note: By placing an order, you agree to our processing time, return policy and shipping policy.
Having trouble with your delivery?
Our customer service will be happy to help! Contact us at service@valuxe.com.
We provide FREE shipping for our products.
We currently only ship to the United States, excluding Hawaii, Puerto Rico, Guam, American Samoa, Palau, Alaska, the U.S. Virgin Islands, Marshall Islands, Micronesia Federated States, and APO/FPO: AA, AE, AP and we do not support shipping to other countries and regions.
The total delivery time frame includes the processing time (the time we process your order and package your product) and the shipping time. Holidays and large sales will increase production time.
Processing time: 1-2 business days. (from the time you place your order until the order is packed and the package is picked up by the courier.)
Delivery time: 2-7 business days.
Shipping Methods
Our delivery service is handled by leading carriers including Amazon functions, DHL, USPS, and UPS 2nd Day Air. Rest assured, we'll automatically select the most suitable carrier for your order.
Important Notice
Shipping Address: For efficient delivery, we kindly request you to provide a detailed and accurate street address. Please note that we cannot deliver to P.O. boxes. Kindly provide a valid street address for shipping.
Address Changes: If the item hasn't been dispatched, you can change your delivery address free of charge by contacting our customer service. However, once the item has been shipped, there will be a $13 fee to amend the address, as we need to pay third-party logistics providers for this service.
Shipping Delays: In rare instances, there may be unpredictable shipping delays. While we will do everything possible to ensure your order is delivered on time, we are not responsible for delays caused by logistics companies. We do not refund or reissue orders due to delivery delays. If your order is significantly delayed, we will assist you in tracking it and potentially submitting a lost shipment claim.
Lost Shipments: If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately. If your order is lost in transit, we will assist in tracking it and potentially submitting a claim. If confirmed lost, we will help you get the items reissued or returned for a refund.
Additional Note: By placing an order, you agree to our processing time, return policy and shipping policy.
Having trouble with your delivery?
Our customer service will be happy to help! Contact us at service@valuxe.com.