Our business hours are 9am to 6pm ET. We will reply to you within 12 hours.

After placing the order, it takes us up to 24 hours to process and 5-8 working days for shipping.

To track your order please enter your tracking number in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

We’re here to assist you monday – friday, 9:00am – 6:00pm et.

Our online store remains fully operational and we are still accepting warranty claims. Please note that our customer service wait times are running longer than usual during this ever-changing time. We are experiencing delays as we work to keep our warehouse team safe, and orders are currently taking up to 10 days to leave our warehouse from the time of orderin

Order status terms

Pending — Order received (unpaid)
Processing — Payment received (paid) and stock has been held; order is awaiting fulfillment at the warehouse.
Completed — Order fulfilled and complete – shipment tracking included.
Canceled — Canceled by our CS team or by the customer.